Welcome to Smriti Frame. By accessing or placing an order through our website https://smritiframe.art, you agree to follow the terms and conditions described below. Please read them carefully before using our services.

1. Use of the Website

By using our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to make purchases.

You agree not to use this site for any illegal, harmful, or abusive activities.

2. Custom Orders

Smriti Frame offers personalized photo frame products based on your submitted images and instructions.

By placing an order, you confirm that:

  • You have the legal right to use the uploaded image(s).
  • The image does not violate any copyright, privacy, or community standards.
  • We may slightly enhance or crop your photo to best fit the frame design.

We reserve the right to refuse any order that contains inappropriate or offensive content.

3. Pricing & Payment

  • All prices are listed in Bangladeshi Taka (BDT).
  • Prices include product cost and applicable taxes.
  • Payment must be made in full at the time of order confirmation.
  • We accept secure online payments via COD, Bkash, Nagad.

Smriti Frame may offer limited-time discounts, which are subject to change without notice.

4. Delivery

  • We offer home delivery across Bangladesh.
  • Standard delivery time is 24 to 48 hours after design confirmation.
  • Delivery may be delayed due to weather, holidays, or unexpected issues.

Customers are responsible for providing accurate delivery details.

5. Revision Policy

For customized designs, you are entitled to one free revision before printing. Further revisions may incur a small fee. Final approval is required before printing and shipping.

6. Return & Refund

Due to the custom nature of our products, we do not accept returns unless:

  • The product is damaged during delivery.
  • You received the wrong product.

In such cases, you must contact us within 24 hours of receiving the item with photo proof.

Full policy: https://smritiframe.art/refund_returns

7. Privacy

We value your privacy and protect your information in accordance with our Privacy Policy.

Read it here: https://smritiframe.art/privacy-policy

8. Intellectual Property

All content on this website, including product photos, text, graphics, and branding, is the property of Smriti Frame and may not be copied or used without permission.

9. Contact Us

For any questions or concerns, please contact us:

📍 Smriti Frame
🌐 Website: https://smritiframe.art
📞 WhatsApp: +880 1943-564282
📧 Email: smritiframe@gmail.com