At Smriti Frame (https://smritiframe.art/), your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or place an order with us.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following types of information:

  • Personal Information:
    Your name, phone number, email address, delivery address.
  • Image Data:
    Photos or artwork you upload for customization.
  • Order Information:
    Details about the products you order and your transaction history.
  • Communications:
    Messages or notes you leave while placing an order or contacting us.
  • Device Information:
    Your IP address, browser type, and usage data (used for analytics and performance improvements).

2. How We Use Your Information

We use your information to:

  • Process your orders and deliver customized products.
  • Communicate with you about your order status or questions.
  • Provide customer support.
  • Improve our website and services.
  • Send promotional offers (only if you subscribe to them).

3. Sharing Your Information

We do not sell or rent your personal information. We only share your information in the following cases:

  • With delivery partners to ensure timely delivery.
  • With trusted third-party services that help us operate our business (e.g., payment gateways).
  • If required by law or to comply with legal obligations.

4. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

  • Request access to your personal information.
  • Ask us to update or delete your data.
  • Opt-out of promotional emails at any time.

To exercise these rights, please contact us at:
📧 Email: smritiframe@gmail.com
📞 WhatsApp: +880 1943-564282

6. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files that help us understand user behavior and improve our site functionality. You can disable cookies through your browser settings if you prefer.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, feel free to reach out:

📍 Business Name: Smriti Frame
🌐 Website: https://smritiframe.art
📞 WhatsApp: +880 1943-564282
📧 Email: smritiframe@gmail.com